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The magic recipe of engagement at work

Being engaged at work? Developing engagement among our teams and across organizations? Engagement is certainly one of the most discussed topics in business right now. And this is a Good Thing, right ! Benefits are huge (Service, Sales, Quality, Safety, Retention, Sales, Profit and Total Shareholder Returns among others as …

Consensus vs Consent

Consensus: everyone says Yes. Consent: nobody says No!

This entry is part 2 of 4 in the series Non Violent Communication at work

“We need to find a consensus with our management team before we move on”. “Have you reached consensus with all stakeholders of the initiative”? Does it sound familiar? I will not go through why seeking consensus when making decision is not very effective nor does create alignment and buy-in. I …